WebQA is the Bridge To Your Customers.
WebQA is a leading provider of SaaS customer service systems, work management tools and proactive technologies that serve more than 80 million people and over 200,000 businesses worldwide.
WebQA’s SaaS-based customer service platform helps the world’s largest companies provide 24/7 “follow-the-sun” customer service in multiple languages.
Rule-based technologies combine to auto-inform and auto-action all tasks through administrative, web and mobile portals.
WebQA’s rule-based technologies, custom fields and knowledgebase applications marry easily to Oracle’s CRM OnDemand platform.
Organizations use WebQA technologies to provide portal and mobile-based differing sets of premium service to their customers based upon subscription.
WebQA offers push-based technologies to millions of organizations worldwide so that they can manage customers proactively without website interaction.
Through open content management, users easily craft messages, send information and manage interaction over text, email, web and smart mobile.